Billing and Service Information


Responsibilities & Services

Utility Billing is one of the functions of the Finance Department.

City of Aurora municipal utility services include sewer and mosquito control. Finance Department staff are responsible for monthly billing, connection and disconnection of City of Aurora sewer services, and payment collection for utility services.

Utility Billing staff work with customers to provide account information, schedule service requests, and answer any questions that may arise concerning your bill. Please contact us if we may be of assistance to you.

Billing Information

Utility Deposit

Utility deposits shall be required where the service is being provided. The deposits shall be as follows:
  • Residential - $150
  • Commercial - $150

Payment of Bills

All bills rendered are due and payable upon receipt and deemed to be delinquent if not paid by the 7th of every month. Reminder and disconnect notices will be sent or given according to the City of Aurora's municipal code.

Delinquency Fee

If the rates or charges billed against each property served by the sanitary sewerage system are not paid to the City of Aurora by the due date as indicated on the utility bill, such bill shall become subject to a delinquency fee of 10 percent of the total bill.

Disconnect Policy

Disconnection will be done in accordance to the City of Aurora's municipal code.